Using our Zendesk integration your customer service representatives will instantly be able to view a chatting customers Zendesk profile. They will also have access to any open tickets that the chatting customer has created right within our Live Chat operator application. Using our visitor tracking feature you can also see your customers as they browse through your Zendesk portal.
About Zendesk
Zendesk is web-based help desk software with an elegant support ticket system and a self-service customer support platform. Zendesk helps you track and respond to all of your customer requests, quickly and efficently so you keep your customers happy and your business growing.
Zendesk is loved by over 10,000+ businesses and serves over 30 million + users in over 100 countries.