Company Contact / Email Details

At Chatstack we aim to provide our customers with the highest quality live chat software and customer service. We value all customer comments and feedback when planning our future software roadmap. Customer feedback is extremely important to us and allows us to develop solutions and user experiences that meet your needs and solve real world problems.
Before contacting our staff be sure to search our Support Center. If you have any questions, feel free to contact us using one via. email or request a chat when we are online.
Email
We try answer all emails within 12-24 hours of receiving the email, typically our support response times are much less. Technical support is not available on weekends or on public holidays and you may experience additional delays during those times. If you have not received an email response within 12 hours then please try chatting with us via. live chat. Our live chat is normally available from Monday-Friday 10am-5pm (GMT+10 Brisbane, Australia).
Alternatively if you need to contact us by regular mail, our Australian mailing address is:
Stardevelop Pty Ltd
Post Office Box 65
Upper Coomera, Queensland 4209
Australia
or our United States mailing address:
Stardevelop Pty Ltd
93 S. Jackson Street #54380
Seattle, Washington 98104-2818
United States
Our sales and technical support can be reached directly via. email at [email protected] or [email protected]. For press related enquiries please contact [email protected]
Please Note: Unfortunately we currently do not provide telephone technical support, please contact support via. email or live chat and we'll be able to assist you during our business hours.

OpenPGP Public Key

If you'd like to email technical support any sensitive information then you can sign and encrypt your email with our PGP key shown below or find our key by searching [email protected] in OpenPGP or OpenGPG. Further details for sending encrypted emails can be found at http://openpgp.org/software/
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Stardevelop