Tabbed Chats to quickly support multiple customers
Quickly switch between tabbed chats when chatting with multiple visitors at the same time. Tabbed chats are now accessible when using the HTML5 web app.
Never miss a chat request with HTML5 Notifications
When your operators use the Web App with Google Chrome or Safari (Mountain Lion with Notification Center) they will receive popup alerts for incoming chat requests. Never miss a chat when you have your web browser minimised or hidden. The web app also plays sound alerts for chat requests and new messages.
Easily update server settings
Easily update the Live Help server settings from the Web App or the Live Help Windows Desktop app. You can quickly customise the Appearance, Images, Alerts, Initiate Chat, Privacy, Email and General settings.