If you receive an error similiar to the following when installing Chatstack, “Acces Denied for [Username] with Password: YES”, you will need to confirm your database details.  A screenshot of the error is shown below:

This error will occur if your username or password is incorrect or if you have not assigned the appropriate database permissions to the user.  Normally you will create the MySQL database user within cPanel, Plesk or your other hosting control panel.  Once you create the database username and password you must then create the actual database.  After the database is created you should assign the database user to the new database that you created.

We recommend the following permissions as a minimum, SELECT, INSERT, UPDATE, DELETE, CREATE, ALTER, DROP, INDEX