The Live Help Server Software has been updated to version 3.85. This minor update adds two plugins for the Joomla CMS and WordPress Blog software as well as jQuery support for the standard Live Help HTML code. The plugins allow you to easily add the Live Help JavaScript and Online / Offline buttons to your web site without editing your Joomla or WordPress templates. Just install the Joomla module or WordPress plugin and the HTML code will be automatically added.
The WordPress plugin allows you place the Live Help button on your blog web pages as a WordPress widget. The plugin also supports a WordPress shortcode if you need to display a Live Help button within one of your blog posts.

| Install Live Help as per http://livehelp.stardevelop.com/documentation/server.htm however you don’t need to insert the Live Help HTML code. The WordPress Plugin will do that for you. | |
| Copy the /livehelp/plugins/wordpress/livehelp/ directory to your wp-content/plugins/ directory | |
| The plugin directory should now be located at wp-content/plugins/livehelp/ | |
| Activate the Live Help plugin at WordPress Administration > Plugins > Installed | |
| Add the Live Help widget to your template at WordPress Administration > Appearance > Widgets | |
| Finished |
If you wish to use the Live Help WordPress shortcode within your blog posts then you can type the following in your blog post:
[livehelp]
The above WordPress shortcode will display the Live Chat button.
| Install Live Help as per http://livehelp.stardevelop.com/documentation/server.htm however you don’t need to insert the Live Help HTML code. The Joomla Module will do that for you. | |
| Login to the Joomla Administration (Requires Joomla 1.5.x or above) | |
| Browse to Extensions > Install / Uninstall | |
| Type the full path to the /livehelp/plugins/joomla/mod_livehelp directory within the “Install from Directory” option | |
| Install the Live Help Module by pressing the Install button | |
| Enable the Live Help Module within the Extensions > Module Manager > Site | |
| Customise the Live Help Module Position / Order etc. | |
| Finished |