Remote desktop / screen sharing isn’t an inbuilt feature in Chatstack. However, you could use a third party remote desktop tool then pass the session and PIN codes (commonly used with such apps) through the live chat. We would recommend that you have templates of these details setup as pre-typed responses and links.

Recommended Remote Desktop Providers

We are planning on integrating with some of these third party remote desktop tools within a future update to Chatstack rather than developing our own remote desktop sharing solution. We recommend the following tools:

LogMeIn – https://secure.logmein.com/
join.me – https://www.join.me/
TeamViewer – http://www.teamviewer.com/