No, however please don’t misunderstand this as a lack of quality support! We’d love to answer your questions and strive to provide exceptional technical support.

We know the decision to not provide telephone support is unusual, however after trying different approaches, we’ve found that using live chat and email enables us to provide the fastest response. We focus on providing fast and high quality responses by live chat and email, so you’re always talking to a human that can help first-hand.

Our technical support is available Monday – Friday (excluding public holidays) and our live chat is available Monday – Friday from 10am – 5pm (GMT+10) Brisbane, Australia time.