Chatstack software consists of two main components, the server software and the operator applications. The server software is installed in your server or hosting account and the operator applications are used by your team to chat with customers.

Server Software

You can download the server software in the customer area using the access details provided to you after ordering your Chatstack software license. If you are not a current customer then you can learn more regarding how Chatstack will add value to your business at https://www.chatstack.com/features

Operator Applications

We have desktop apps available for Windows, Mac and Linux which are available for free and included with every Chatstack software license. In addition to these desktop apps, you can also access the Chatstack system using the web application.

To access the web application, you can simply access http://www.example.com/livehelp/admin/index.php from your own domain after you have installed the Chatstack server software. We recommend using a latest browser such as Google Chrome, Firefox, Safari or Internet Explorer 11 and above.

Windows desktop app: https://secure.stardevelop.com/downloads/download-latest.php

Mac app: https://itunes.apple.com/us/app/live-help/id641414667?mt=12

Linux app
Supports Debian-based Linux systems

32-bit: https://www.chatstack.com/releases/download-linux.php?arch=i386

64-bit: https://www.chatstack.com/releases/download-linux.php?arch=amd64

Chatstack also offers paid mobile app add-ons sold in the respective app stores. You can check the download link for each add-ons below:

iPhone app: http://itunes.apple.com/us/app/live-help/id359282303?mt=8

Android app: https://play.google.com/store/apps/details?id=com.stardevelop.livehelp

Windows Store app: http://apps.microsoft.com/windows/en-us/app/live-help-messenger/ for Windows tablets