Chatstack is self-hosted chat software that is installed on your own hosting account, VPS, cloud server or dedicated server. Our upgrade and support policy is described below depending on when you purchased our software. If you have purchased directly from us you can login to the customer area to confirm your support plan and expiry date.
Purchases before 1 September 2015
You receive lifetime server software updates and support for the live chat server software. There is no ongoing monthly fees that you need to pay as the software is installed on your own system.
Purchases on or after 1 September 2015
You receive 6 months of updates and support after the purchase date of your software. After 6 months, updates and support can be purchased for $69 / year (normally $89 / year).