SupportIntegrationsWordPress Plugin / Widget Installation

The Chatstack Wordpress plugin will allow you to easily place the live chat HTML code on your WordPress blog.  The plugin includes a Chatstack widget that you can easily drag a drop on to your blog widget areas.

Intructions are detailed below to install the Chatstack WordPress blog plugin.   Please Note:  It is not possible to search and add the Chatstack plugin from the WordPress Admin > Plugins > Add New area.  You need to manually install the plugin as detailed below.

  • Install Chatstack as per Documentation – Server Software Installation Instructions however you don’t need to insert the Chatstack HTML code.  The WordPress Plugin will do that for you.
  • Copy the /livehelp/plugins/wordpress/livehelp/ directory to your wp-content/plugins/ directory
  • The plugin directory should now be located at wp-content/plugins/livehelp/
  • Activate the Chatstack plugin at WordPress Administration > Plugins > Installed
  • Add the Chatstack widget to your template at WordPress Administration > Appearance > Widgets
  • Finished