Mac and Linux Beta App Program

Today we are excited to announce our Mac and Linux beta app program. This will allow you to try our new upcoming Chatstack Mac app that we have re-designed from the ground up. We are also introducing a new Chatstack Linux app for customers that have some of their team using Linux workstations.

Both beta programs are now accepting testers and all existing customers can apply to join the beta program.

Live Chat Mac Beta App

What’s New?

So what’s new in the beta apps? Below you’ll find highlights of some of the features we are proud of, we hope that you enjoy them as well ????

Improved User Interface

We have improved and streamlined the user interface of the app without having lots of different windows opened. Overall it’s a less confusing interface and should improve how you provide awesome customer service to your customers.

Quick Access Pre-typed Responses

Within the new Mac and Linux app you can access and search pre-typed responses immediately from the chats screen. This will allow you to focus on the chat without any distractions, providing a speedy response and improving your customer satisfaction.

View Social Profiles1 and Customer Details

Easily view a customers social profiles from Twitter, Facebook, LinkedIn, Google+, Foursquare and GitHub while chatting to potential customers and web site visitors. Additionally you can quickly view the chatting visitor’s browsing record with details such as their page history and referrer.

1 Requires FullContact Integration and will be available from the v5.1 server software release

Mac and Linux Beta Program Application

All existing customers can apply to the Mac or Linux beta program by completing the following form. After applying for the Mac or Linux beta program you will be contacted with further instructions. The Mac app supports Mac OS X Mountain Lion through to El Capitan. Initially for the Linux app we will be supporting Ubuntu Desktop and Fedora Workstation.