Live Help Server Software Updated

The Live Help Server Software has been updated to v3.30  This new release is a major upgrade that supports the upcoming Live Help Messenger Desktop 3.0 application.  In addition, the current Live Help Messenger Windows application 2.95 is supported for compatibility. 

Upgrade instructions are shown below if you are running the Live Help Server Software v3.28.  Any Live Help Server Software installations below v3.28 will need to complete a re-installation using an empty MySQL database.

Upgrade Live Help Backup your current /livehelp directory
Upgrade Live Help Upload the v3.30 /livehelp directory excluding the /livehelp/include/database.php file
Upgrade Live Help Sign-in to the Live Help Messenger Windows application
Upgrade Live Help When you sign-in, an automatic transparent upgrade will occur
Upgrade Live Help Sign-out of the Live Help Messenger Windows application
Upgrade Live Help Delete the /livehelp/install/ directory
Upgrade Live Help Upgrade completed

The Live Help Messenger Desktop 3.0 application will be made available within the next week or so – please upgrade to this latest Server Software release so that you are ready for the new Windows application release.  Also, feel free to email or chat via. Live Help if you have any trouble upgrading or re-installing the Live Help Server Software.

Update: The Live Help Desktop v3.0 application is now available and can be downloaded within the customer area.

We would also like to briefly draw your attention to a Global Warming initiative from Sydney, Australia. Earth Hour is turning into a global movement at 8PM on March 29th 2008.  Checkout the video below:

Earth Hour

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